Respond to every customer review automatically — including the 11pm emergency-call complaints. Real tradesman voice. Google, Yelp, and Facebook covered.
BrightLocal research shows 87% of consumers read online reviews before choosing a local service provider — and HVAC businesses are hit hard when urgent, emotional reviews go unanswered. An emergency furnace call generates a 1-star review at midnight. A botched install complaint sits there for months.
Six unanswered negative reviews can cost an HVAC or plumbing shop an estimated $12,000+ in annual lost revenue (industry estimate based on average job value of $2,000–$4,000 and conservative conversion impact). The damage isn't the review — it's the silence that follows.
Watchdog responds immediately, in a professional tradesman voice, 24 hours a day — so prospective customers see a business that takes care of its work.
Link your Google Business Profile and Yelp listing. Watchdog ingests your existing reviews and starts monitoring for new ones across Google, Yelp, and Facebook in real time.
For every new review, Watchdog generates a professional reply that sounds like a real HVAC owner — not a marketing bot. It knows the lingo, acknowledges the work, and handles seasonal complaints with context.
4- and 5-star reviews publish automatically. 1- and 2-star reviews are flagged instantly — you get an alert, see the draft, and decide. Nothing sensitive ships without your eyes on it.
Emergency calls end at 2am — so do the reviews. Watchdog monitors 24/7 and responds immediately, even on weekends. Customers who called at midnight see a reply before they wake up the next morning.
HVAC customers spread reviews across all three platforms. Watchdog covers them all from a single dashboard — no toggling between apps, no platforms missed. One flat price, everywhere.
When a review mentions "Mike did a great job," Watchdog picks it up and personalizes the response accordingly. Replies that reference the actual technician feel genuine — not templated.
Responses during a summer heat wave or winter freeze call read differently. Watchdog's AI understands seasonal service context so replies feel situationally aware, not generic.
You're not at a desk — you're on a job site. Watchdog's dashboard is built for phones. Approve a flagged response, check your review count, or update your tone settings from any device in seconds.
Every 1-star and 2-star review triggers an immediate alert — email and SMS. You see the review, the AI draft, and a one-tap publish button. Never learn about a bad review three weeks after it posted.
14-day free trial · No credit card
$79/mo flat. Every review. Every platform. 14-day free trial.