Respond to every patient review across Google, Yelp, and Facebook automatically. HIPAA-conscious replies. Zero per-location fees.
BrightLocal research shows 87% of consumers read online reviews for local businesses — and dental practices lose prospective patients when negative reviews go unanswered. Three unanswered 1-star reviews can cost a dental office an estimated $10,000+ annually in lost new patient revenue (industry estimate based on average patient lifetime value of $3,400).
The problem isn't the review. It's the silence. A professional, prompt reply tells prospective patients you take feedback seriously — and it can neutralize the damage from a bad review within hours.
Most practices don't respond because it's manual, slow, and time no dentist has. Watchdog handles it automatically.
Link your practice's Google Business Profile. Watchdog immediately ingests your existing reviews and starts monitoring for new ones in real time.
For every new review, Watchdog generates a professional reply — acknowledging the patient's experience without referencing any protected health information. Warm, on-brand, and legally appropriate.
Review and publish with one click, or enable auto-publish for 4- and 5-star reviews. 1- and 2-star reviews are always flagged for your personal attention with an instant alert.
Every AI-generated reply is designed to acknowledge patient feedback without disclosing, confirming, or referencing any protected health information — consistent with HIPAA guidance on public communications.
1-star and 2-star reviews trigger an instant notification — SMS and email. You see the review, the AI draft, and can publish or customize in one tap. Nothing slips through.
Manage every office — downtown, suburban, satellite — from one login. All reviews, all responses, all locations. $79/mo flat regardless of location count.
Reviews that mention "first visit," "new patient," or similar phrases are automatically tagged. Know which reviews are shaping your new patient acquisition.
Set up automated review request flows after appointments. Send a friendly nudge to happy patients via email — more 5-star reviews without any manual effort.
Set your practice voice — warm and personal, professional and brief, detailed and empathetic. Every AI response sounds like your team, not a bot.
14-day free trial · No credit card
$79/mo flat. Every location. Every review. 14-day free trial.